| Order Status |
 |
| Has my order shipped? |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to check your order status. |
| How do I change quantities or cancel an item in my order? |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. |
| How do I track my order? |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to track your order. |
| My order never arrived. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. If you order displays your Package Tracking Numbers, you can check with USPS to confirm whether your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. Click here for our contact information. |
| When will my order arrive? |
| |
There is huge demand for the Obama Bar, and because our soap bars are handmade they take some time to produce. Your order will ship within one week, and shipping times are generally 2-3 days. Please be patient - it's worth the wait! |
Return
to Help Index